I was at the nail salon this weekend, trying to explain to the owner that I had lost my loyalty card. (If you get 10 services, you get a free manicure.) I've easily been to this place at least ten times but have never cashed out on the free manicure. So I told her about how I got my purse stolen and that the thief took the contents of it, including my loyalty card. I was interested in getting about 5-7 stamps from the owner. I thought it was a reasonable request given that we can both agree that I've frequented the salon more than 5-7 times in the past year. She flatly denied my request (and moreover, didn't even sympathize or make one comment about my stolen purse). So I boldly looked her in the eyes and said, I probably won't be coming back here anymore then. I don't like frequenting service oriented places that pretend you've never been there before. I don't want to be treated like a number or a twenty dollar bill. I'm so annoyed that she wouldn't give me the stamps and made zero attempt at currying my favor. When I get my nails done, I want a pleasant obsequious chatty owner. Not a money-focused tight-lipped shrew. Is that too much to ask?
Sunday, January 25, 2009
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4 comments:
You go girl! As though the only object of being in business is to mulct someone for all they're worth. This person should close up shop...
It's not cheap, and I know they've changed their loyalty program, but my fav midtown place is nails today on 54th between 5th and 6th. They used to use quikdry as a topcoat and it's included in the price. I haven't really been there for a while. My current preferred place is Jin Soon. I go to the west village location. You get tea with your pedicure and they are very thorough, yet gentle. A better deal than nails today (in my mind, maybe not in an absolute sense). [I know your hubby is going to be all over this post because how can it be a better deal if it's the same thing but the monetary value is higher...I know you'll understand what I'm talking about...LOL]
I know what you mean. If I let my mind race, then I can't even get nails done because I'm afraid of getting a scary infection. Going to a nice place definitely alleviates that kind of panic attack.
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